Refund policy

Last Updated:

We want you to be happy with your purchase. If you change your mind or there is a problem with your order, please contact us.

For eligible online purchases, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason.

After notifying us, you generally have a further 14 days to return the goods.

Returned products should be unused and in their original condition and packaging, where reasonably possible.

If your item arrives faulty, damaged or is not as described, please contact us as soon as possible.

We will assess the issue and, where required by law, provide an appropriate remedy such as a repair, replacement or refund.

For change-of-mind returns, return delivery costs may be the customer's responsibility unless otherwise stated.

For faulty, damaged or incorrect items, we will provide appropriate assistance with the return.

Once we receive the returned item and confirm its condition, eligible refunds will be processed in accordance with applicable UK consumer law.

Refunds will normally be made using the original payment method.

Where applicable, the standard delivery charge will also be refunded. Additional costs for upgraded delivery may not be refundable.

Certain products may be excluded from cancellation rights where permitted by UK law.

Please contact us at:

Email: [Hikemothard@gmail.com]

Include your order number, name and reason for contacting us. We will provide the necessary return instructions.

Nothing in this policy affects your statutory consumer rights.

Join our email list